Our Operating Model:
The DC&A Logistics operating model reflects not only the background of the founders’ experience, but also the needs of the company’s existing client base.
The meal plan delivery model has the production company performing the pick and pack operation. Our client prepares the deliveries with labels identifying the recipient. Prior to the pick and pack, the client transmits a list of the deliveries to DC&A Logistics. Within a few hours, we can slot each of the deliveries into our list of available drivers.
- Industry software is available to facilitate this task.
- The software identifies the number of deliveries, stops and miles required to complete each driver’s route.
- Our client uploads the route information to its system for inclusion on its delivery labels.
- This allows the pick and pack people to separate the outgoing parcels by driver/route.
When our drivers arrive, they receive their route manifest. Our driver loads each parcel in the vehicle, checking off each delivery as the parcel is onboarded. This inspection system catches misrouted packages.
Our drivers proceed to make deliveries assisted by an app. The app calls for the driver to:
- Photograph each drop off and pick-up, as applicable.
- This creates a record of each transaction for the customer and the client company.
- The driver delivers returns at the completion of the route, the next day, or whenever the next delivery occurs.
- The app provides near-real time tracking of route progress by photo.
- The app also provides a GPS map of the route taken.
This allows the company to estimate the time to delivery should this become a concern. Each production/shipping facility becomes a hub. In the case of meal plans, the production facility is a kitchen. DC&A Logistics does not require a dedicated sorting facility.
- One dominant shipper in each of its service territories simplifies routing and loading.
- Drivers can pick up smaller shipments at secondary shipper locations.
- They then integrate these shipments into the existing manifests determined for the dominant carrier.
We have the Talent, the Team & the Tech your Enterprise Needs to Succeed.
The DC&A Logistics Advantage
DC&A Logistics recognizes the need to be highly responsive to its clients and can deliver a highly personalized level of service. Unburdened by multiple layers of lower, middle, and upper level managers, communication occurs directly with company founders who personally answer the phone. Our clients know that they will receive immediate attention when they call with a problem.
Our company’s smaller size allows management to be more visible and responsive to area managers and drivers, setting a culture of client service and stability. Partnering with DC&A Logistics allows for not only top-level communication with the company executives, but also the ability to leverage the founders extensive experience to custom tailor a final mile delivery solution for your exact needs.
Our goal is to provide logistics solutions for companies in the meal delivery business as well as companies looking to outsource their logistics. We are continually striving to forge strong long-term relationships with our clients, partners and associates.
We will ensure that your products will move in the most direct manner and at the best possible rate guaranteed. We have the technology, property, equipment and personnel to create and maintain all levels of a demanding delivery schedule.
Contact us today to get started. We look forward to speaking with you about your last mile delivery service needs.